Effective Date: [01/10/2025]
SAMZAM LLC dba Five Star Driving School (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the California Consumer Privacy Act (CCPA) and other applicable California laws.
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1. Information We Collect
We may collect the following categories of personal information from you:
• Identifiers such as your full name, address, email address, phone number, and driver’s license number.
• Commercial Information such as records of services purchased or considered.
• Internet Activity such as browsing history on our website, IP address, and interaction with advertisements.
• Geolocation Data if you use location-based features on our mobile app or website.
• Audio or Visual Information such as phone call recordings (for customer service quality assurance), or photos used for licensing purposes.
• Professional or Employment-Related Information, if applying for an instructor position.
We collect this information from:
• You directly (e.g., forms you fill out, phone calls)
• Our website or mobile applications
• Service providers or partners (e.g., payment processors, licensing authorities)
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2. Use of Personal Information
We use personal information for the following purposes:
• To provide and manage driving instruction services
• To comply with state licensing and regulatory requirements
• To schedule lessons and communicate with customers
• To process payments and send receipts
• To improve our services and website
• To market promotions and request feedback
• To ensure security and prevent fraud
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3. Sharing and Disclosure
We may share your personal information with the following categories of third parties:
• Service Providers (e.g., scheduling platforms, payment processors, IT support)
• Regulatory or Licensing Authorities, as required by law
• Marketing Platforms, only if you have opted in
• Legal Authorities, in response to legal process or enforceable government requests
We do not sell your personal information.
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4. Your Rights Under the CCPA
As a California resident, you have the following rights:
• Right to Know: Request details about the personal information we have collected about you.
• Right to Delete: Request deletion of your personal information, with certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal data.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, contact us at:
Email: info@drivewith5star.com
Phone: (619) 771-2233 or (951) 542-5065
We will verify your identity before processing any request. Authorized agents may submit requests on your behalf with appropriate documentation.
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5. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no method of transmission over the internet is completely secure.
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6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including legal and regulatory obligations.
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7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date.
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8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
SAMZAM LLC dba Five Star Driving School
San Diego Office
- 5380 Clairemont Mesa Blvd, Suite 207, San Diego, CA 92117
- (619) 771-2233
- info@drivewith5star.com
Riverside Office
- 42217 Rio Nedo, Building B, Suite 201, Temecula, CA 92590
- (951) 542-5065
- info@drivewith5star.com
